Privacy policy
Craft Innkeeper Learn uses your personal information to provide access to training, manage your learning records, track course completion, and support site compliance processes.
We may store information such as your name, email address, site, role, course activity, completion records, acknowledgements, and related compliance records. This information is used to operate the platform, assign training, maintain audit records, and support managers and administrators in delivering and recording training.
Your information is only used for legitimate business and training purposes. It is not sold to third parties.
You may request removal of your account or personal data, subject to any legal or business record-keeping requirements, by emailing
admin@craft-innkeeper.co.uk.
By using Craft Innkeeper Learn, you acknowledge that your information will be processed in line with this policy.
Craft Innkeeper Learn Privacy Policy
Craft Innkeeper Learn is a learning and compliance platform operated by Craft Innkeeper. This policy explains what personal information we collect, why we collect it, how we use it, and what rights you have in relation to that information.
1. What information we collect
We may collect and store information including:
- your name
- your email address
- your site or workplace location
- your job role or training group
- your login and account details
- your course enrolments
- your training activity and completion records
- your acknowledgements, assessments, and sign-off records
- compliance-related records generated through the platform
- technical information needed to operate and secure the service
2. Why we use your information
We use your information to:
- create and manage your account
- provide access to training and learning materials
- assign courses and learning relevant to your role or site
- record course completion, acknowledgements, and compliance activity
- support managers and administrators in monitoring training status
- generate reports and compliance records, including Form W-related records where applicable
- maintain platform security, availability, and administration
- respond to support requests and operational issues
3. Lawful and business basis for processing
Your information is processed for legitimate business, training, operational, and compliance purposes connected with the delivery and administration of Craft Innkeeper Learn.
4. Who can access your information
Your information may be accessed by:
- authorised administrators of the platform
- authorised site or business managers who need to manage training and compliance
- authorised support personnel where required for technical or operational support
We do not sell your personal information to third parties.
5. Sharing of information
Your information will only be shared where necessary for the operation of the platform, for business administration, or where required by law. Information may also appear in reports or records used for internal compliance and audit purposes.
6. How long we keep information
We keep personal information only for as long as reasonably necessary for training, compliance, operational, and record-keeping purposes. Some records may need to be retained even if an account is no longer active, where there is a legitimate business or legal need to do so.
7. Your rights
You can request access to the personal information we hold about you and ask for inaccurate information to be corrected.
You may also request removal of your account or personal data. Removal requests should be sent to:
admin@craft-innkeeper.co.uk.
Please note that some information may need to be retained where required for legitimate business, compliance, audit, or legal reasons.
8. Security
We take reasonable steps to protect personal information held within Craft Innkeeper Learn from unauthorised access, misuse, loss, or disclosure.
9. Changes to this policy
This policy may be updated from time to time. The latest version made available through the platform will apply.
10. Contact
For privacy-related questions, corrections, or removal requests, contact:
admin@craft-innkeeper.co.uk